Amerigo turns your Standard Operating Procedure into a fully autonomous freight operating system — connecting forwarders, importers and origin agents in one platform.
Manual email, spreadsheets, fragmented tools — and margins of 3–5%. The status quo is expensive and about to become obsolete.
Running on 3–5% net margin with a team buried in manual tasks is stressful, risky, and impossible to scale.
When every forwarder offers the same service, the only lever left is price — a race to the bottom that erodes margin for everyone.
The forwarders who automate first will capture the market. The current way of doing things is becoming obsolete faster than most expect.
Amerigo serves three distinct stakeholders. Each has their own interface, their own automation layer, and their own view of the shipment lifecycle.
Twin automates the repetitive work that fills every inbox and every spreadsheet — email, documents, quoting, customs, invoicing, exceptions.
A white-labelled portal gives your customers real-time visibility of every shipment, document and rate — without calling or emailing.
Upload your rate cards, submit shipment documents, receive renewal alerts. Rates applied to every matching booking automatically — no manual re-entry, no spreadsheets by email.
Eight fully integrated capability layers — not a stack of add-ons. Built as one, priced as one, supported as one.
Converts your SOP into live automation rules that run on every shipment without exception. Changes propagate instantly.
SOP-compliant on every shipmentAutonomous sub-agents for email intelligence, document extraction, AP matching, customs drafting, and exception detection.
Handles the 80% that needs no humanBuy rates per carrier or agent, margin applied per customer across five strategy levels, sell rates distributed weekly by AI BDM.
RFQ to quote in minutesAP invoices matched to accruals and auto-approved within tolerance. Six-point sell invoice audit before every release.
Revenue leakage caught automaticallyB/L, CI, PL, AWB — drag and drop. Every field extracted, validated against the shipment record, discrepancies flagged immediately.
Eliminates manual data entryWhite-labelled portal per importer: live tracking, document access, rate cards, sailing approvals, and delivery plans.
Customers stop callingCustoms draft prepared from CI and PL data before the vessel arrives. DG and sanctions checks automated.
Pre-filled customs submissionsEvery AI action logged with its reasoning, linked to the SOP rule that triggered it. Seven-year HMRC retention. No black box.
HMRC-compliant by designDelivered across forwarder customers from day one of going live.
One SOP upload. Then it runs — email classification, quote generation, document processing, customs prep, invoice auditing, exception detection. Your team handles only the decisions that need a human.
Built for how each team actually works.
Every capability exists to help a forwarder process more shipments with the same team, win more commercial business, and protect every pound of margin.
Every inbound email classified, data extracted, matched to the correct shipment, and a draft reply prepared — before any operator opens their inbox.
Twin fetches the matching buy rate, applies the customer's margin, checks market benchmarks, and drafts the quote — in minutes.
Carrier invoices matched to buy accruals on arrival and auto-approved within tolerance. Flagged invoices include a line-by-line comparison.
Twin sweeps all active shipments regularly: ETA changes, cargo cut-off risk, document deadlines, D&D free time expiry. Nothing slips.
The importer portal gives your customers real-time visibility — without them needing to call or email. Relationships improve because information flows automatically.
Every active shipment with status, ETA, carrier, container number, and AIS tracking. Updated automatically. No phone calls.
Forwarder generates sailing options per the importer's SOP. Importer approves from the portal. One screen. No email thread.
Automatic pre-alert sent to all notify parties before ETA. Includes full 5-date delivery plan, configured once in the SOP.
Carrier restrictions, Incoterms scope, D&D liability cap, currency settings — enforced by Twin on every shipment automatically.
Upload your rate cards, submit shipment documents, receive renewal alerts. Rates applied to every matching booking automatically — no manual re-entry, no spreadsheets by email.
Upload rates CSV per carrier, lane, container type and validity window. Twin validates every row: UNLOCODE check, date logic, duplicate detection.
SO and B/L submitted via portal drag-and-drop or email attachment. Document Intelligence reads every field and links to the correct shipment automatically.
Reminders sent directly to the origin agent when a rate card approaches expiry, with escalation to the forwarder if no replacement is uploaded.
Structured onboarding flow for new origin agents — rate card templates, lane configuration, document requirements all set up in one session.
Full visibility of every booking where your rate cards have been applied — shipment reference, importer, lane, container, ETD. Complete transparency without calling the forwarder.
No TMS migration. No technical integration. No data to pre-load. One session. Then it runs.
Your Standard Operating Procedure — however it is written — becomes the intelligence layer of the platform. Twin reads it, validates it, and converts it into live automation rules.
Twin maps your lanes, carriers, rate cards, customer preferences and customs procedures. You choose the automation level per customer. Start conservative. Expand as trust builds.
POs arrive. Suppliers notified. Sailings selected. Bookings sent. Documents extracted. Invoices generated and audited. Your team handles exceptions only.
We were processing 200 shipments a month with three ops staff and drowning. Six weeks after going live with Amerigo we're at 340 shipments with the same team — and the team actually leaves on time now.
Named for Amerigo Vespucci — the Medici merchant who navigated routes no one had charted before. Three commitments define everything we build.
Every decision is made with the forwarder's long-term interest in mind. Not the quickest sale. Not the broadest feature set. The right solution for the business in front of us.
AI that acts without explaining itself is useless in freight. Every Twin action is logged with its reasoning, linked to the SOP rule that triggered it. No black box.
Freight technology is already too fragmented. Amerigo is not an add-on to an existing TMS. It is a complete operating system — built as one, priced as one, supported as one.
Not a generic demo. We show Amerigo running on your trade lanes, your carriers, your SOP — before you commit to anything.