AI Digital BDM

Your commercial team.
Working at machine speed.

The Amerigo AI Digital BDM is a commercial intelligence assistant built into the rate management workflow. It generates quotations automatically, audits invoices against rate cards, tracks quote success rates, and answers account management questions — instantly, from the data already in the system.

What slows commercial teams down every day
📥
Quote requests queue up
Every quote needs a rate lookup, margin check, and formatted response. Speed of reply is a competitive differentiator — and it gets sacrificed when the team is stretched.
🧾
Invoice vs rate card errors go undetected
No one has time to audit every invoice against the agreed rate card. Billing discrepancies — under and over — accumulate silently on both sides of the relationship.
📊
Win rate data lives nowhere
Which lanes are we winning? Which rates are too high? What's the feedback pattern on lost quotes? The data exists — buried in emails, spreadsheets, and memory.
💬
Account queries take too long
"What's our current rate on CNSHA to GBFXT?" "How does this invoice compare to what we agreed?" Answering takes a lookup, a calculation, and a reply. Every time.
What the AI Digital BDM does

Six commercial capabilities. One AI assistant.

The AI BDM sits across your rate cards, quote history, invoice data, and trade intelligence — and surfaces answers, flags discrepancies, and generates responses so your commercial team can move fast without compromising accuracy.

⚡

Automatic Quotation Generation

When a quote request comes in, the AI BDM matches it against your live rate cards, applies margin rules, and drafts a formatted quotation — ready for review and send. What used to take 20 minutes takes 20 seconds.

Matches against live rate cards Applies margin rules Formatted and ready to send
🔍

Invoice vs Rate Card Audit

Every invoice is automatically cross-checked against the agreed rate card for that lane and shipment. Discrepancies — overcharges, undercharges, wrong container type pricing — are flagged immediately, with a line-by-line comparison and the exact delta.

Overcharges flagged Undercharges flagged Line-by-line diff shown
✦

Rate Level Advisory

Before sending a quote, the AI advises whether the proposed rate is competitive based on your own historical win data, current rate cards, and market intelligence — so commercial teams can price with confidence, not guesswork.

Based on your own win data Current rate card context Trade intelligence overlay
🌐

Trade Intelligence Updates

The AI surfaces relevant market context alongside rate activity — carrier capacity changes, port congestion signals, seasonal demand patterns, and lane-specific rate movements that should inform how quotes are priced and how rate card renewals are approached.

Lane-specific context Carrier capacity signals
📈

Quote Success Rate & Feedback Tracking

Every quote outcome is tracked — won, lost, no response. Lost quotes capture feedback automatically. The AI surfaces win rate by lane, customer, container type, and price point — and identifies the patterns in why quotes are being lost, so the team can price and respond more effectively next time.

Win rate by lane Loss reason patterns Feedback capture automated
💬

Account Management Q&A

Ask the AI BDM any account management question and get an answer from the data already in the system. Current rate on a lane. Invoice vs rate card comparison. Customer's quote history. Volume on a trade lane this quarter. What was agreed in the last tender. Instant, accurate, no lookup required.

Natural language questions Answers from live system data
In practice

A commercial team question answered in seconds, not minutes

The AI BDM sits inside your rate management workflow — not as a separate tool, but as an intelligence layer across rate cards, quotes, invoices, and account history. Every commercial question your team would otherwise spend time looking up is answered instantly, with a source reference so they can verify if needed.

Example query
"What rate should I quote for 2x 40HC CNSHA to GBFXT, FOB, for Demo Trading Co.?"
AI BDM responds in 4 seconds:
Contracted rate: $2,450/40HC (MSC, valid to 30 Jun). Your win rate on this lane at this price point: 71%. Market intelligence suggests CNSHA–GBFXT rates are softening — consider $2,380 for a competitive edge. Draft quote ready.
Example query
"Does INV-2026-041 match the rate card for SHP-012?"
AI BDM flags a discrepancy:
Invoice charges $2,580/40HC. Rate card for CNSHA→GBFXT shows $2,450/40HC (MSC, agreed Q2 tender). Overcharge: $130 per container × 2 units = $260 total. Dispute draft ready.
AI BDM · Commercial Assistant
71%
Quote win rate
3
Invoice discrepancies
8
Quotes drafted today
INVOICE AUDIT · FLAG
INV-2026-041 · SHP-012
Charged $2,580/40HC · Rate card: $2,450/40HC
Overcharge per unit $130 × 2 = $260
Draft dispute →
AI
Rate Advisory · CNSHA→GBFXT
Your win rate at $2,450: 71%. Market softening — $2,380 recommended for Demo Trading Co. renewal.
Generate quote at $2,380 →
AI BDM · Quote Analytics
QUOTE WIN RATE BY LANE · LAST 90 DAYS
CNSHA→GBFXT
71%
INMAA→NLRTM
58%
BDCHI→DEHAM
38%
CNSHA→NLRTM
82%
AI INSIGHT · BDCHI→DEHAM
38% win rate on this lane — 12 lost quotes in 90 days. Feedback pattern: 9 of 12 cited rate too high. Market rate is ~$1,550/40HC. Current card: $1,650. Recommend rate card review.
Success & feedback tracking

Know exactly why you're winning and losing on every lane

Every quote outcome is recorded. Won quotes build a picture of your competitive price points. Lost quotes capture feedback — automatically, by asking the customer or logging the reason from the reply — and the AI surfaces patterns across lanes, customers, and time periods.

When a lane's win rate drops below a threshold, the AI flags it and advises whether the issue is rate competitiveness, response time, or something else — with the data to back the diagnosis.

  • ✓Win rate by lane, customer, container type, and price bracket
  • ✓Loss reason patterns identified automatically — no manual logging
  • ✓AI flags underperforming lanes and recommends rate card adjustments
  • ✓Response time tracked as a factor in win rate — speed matters

Give your commercial team an AI that knows the numbers

Faster quotes, cleaner invoices, sharper rate decisions — all from the data already in Amerigo.

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